This organization-wide setting prevents all portal users, including super admins, from viewing other users’ PIN credentials.
To enable PIN masking
Go to Administration > Account > Security settings.
Click the blue "Change Settings" button on the right-hand side.
Toggle "Enable PIN Masking" in the Security settings.
Click "Save" on the right-hand side.
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Creating a PIN
When you create a PIN, it will be visible until you click "Save." Make sure to note it down to inform the user of their PIN.
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Verifying the PIN is masked
After the PIN is saved, you should now see "(PIN Masked)" when viewing their the credential in the Portal.
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Editing the PIN
To edit the PIN, click the "Pencil" icon on the right side of the credential in the Credential tab. A pop-up will appear, allowing you to either manually create a Custom PIN or use the Auto Generate button. Be sure to note the created PIN before clicking "Save."
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