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To enable this feature, refer to How to enable features in the Control CenterAvigilon Alta Access.

Requirements

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Note: The org’s Site in the Control Center Alta Access must have an address in order to get accurate timestamps on Allegion events. Go to Sites > Site > Edit Site to enter an address.

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  1. Install Gateways and locks (refer to Allegion documentation)

    1. Schlage LE Lock Installation Guide

    2. Schlage NDE Lock Installation Guide

    3. Schlage Control Deadbolt Installation Guide

    4. Schlage Control Interconnected Installation Guide

    5. Engage Gateway Installation Guide

  2. Present Configuration Card to the lock

  3. Accept the invitation to Allegion Site

  4. Add the Gateway in the ENGAGE app

  5. Add the lock in the ENGAGE app

  6. Link the lock to the Gateway

  7. Sync gateways and locks to Avigilon Alta

  8. Update firmware on gateways and locks

  9. Adjust lock settings in the Control CenterAvigilon Alta Access

  10. Create an entry with the wireless lock

  11. How to add a Gateway from another Org

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If you purchased locks outside of Avigilon Alta, and you’re using Openpath DESFire card credentials, present the appropriate Configuration Card to the lock within the first minute of powering on. A triple beep followed by a full reader reset indicates success.

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(Open Admin) Accept the invitation to the Allegion Site:

  1. Open the Open Admin app first.

  2. Tap the name of the Org to which you’ll provision these locks and gateways.

  3. Tap 3rd Party Devices.

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  1. Tap on the plus sign to add a device.

  2. Tap on the model of lock you’re commissioning (Avigilon Alta supports LEB, NDEB, and Control locks).

  3. The app will ask if you want to use default settings — tap Yes (you can adjust lock configurations later in the Avigilon Alta Control CenterAccess).

  4. Tap the lock’s serial number.

  5. Follow the in-app instructions for connecting the lock.

  6. Enter a name for the lock.

  7. (NDEB and LEB only) On the Select the lock function page, select Storeroom.

Info

Note: If during the commission process, something goes wrong, the device name will show as "Captured" in both the Control Center Alta Access and the Engage app, causing syncing to stop. To fix this, delete the device named "Captured", and factory default the device. After factory defaulting, re-add and recommission the device.

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  1. Go to https://control.openpath.com/login and log in. To access the European Control CenterAlta Access, please go to https://control.eu.openpath.com/login.

  2. Go to Devices > Wireless Gateway.

    1. Under the Actions column, click Update Firmware next to each Gateway.

  3. Go to Devices > Wireless Locks.

    1. From this page, select locks and click Batch Actions to update the firmware.

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Note: To downgrade Allegion Lock and Gateway firmware follow these steps.

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Adjust lock settings in

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Alta Access:

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Note: Settings are dependent on the lock model and configuration. To configure the following wireless lock function, set it during the commissioning process or post-installation using the Schlage ENGAGE mobile app (and not the Control CenterAlta Access):

  • Apartment mode - Supported in LEB and NDEB series locks only. Ensures the gateway-connected or No-tour connected lock remains open or closed, when the credential is scanned. The door doesn't automatically relock when unlocked, and thus, lock out the user.

    Confirm the 'Openpath does not support Toggle Credential' message during initial configuration. For more information, see the Schlage ENGAGE documentation.

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  1. Go to https://control.openpath.com/login and log in. To access the European Control CenterAlta Access, please go to https://control.eu.openpath.com/login.

  2. Go to Devices > Wireless Locks.

  3. Click on the name of the lock to edit it.

  4. Under Basic Settings, you can do the following:

    1. From the Power Failure dropdown, select how the lock will behave in the event of the battery failing.

      1. As Is – the lock will remain in the same state.

      2. Safe – unlocked.

      3. Secure – locked.

    2. Enable or disable the Beeper on the lock when a credential is scanned.

    3. Adjust the interior LED settings.

    4. Enable or disable the Invalid Card Audit, which logs invalid credentials.

  5. Under Reader Settings, choose which type of card and fob credentials may be used at this lock.

    1. For Openpath DESFire EV1, EV2, and EV3 enable 14443 UID (CSN).

    2. For Openpath DESFire EV3-A, select 14443 EV1 (NOC).

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  1. From Wireless Locks, click on the name of the lock to edit it.

  2. Under Basic Settings, you can do the following:

    1. Enable or disable the Beeper on the lock when a credential is scanned.

    2. Enable or disable the Invalid Card Audit, which logs invalid credentials.

  3. Reader Settings cannot be edited on Control locks; high-frequency cards and fobs are enabled by default.

  4. Under Mobile Credential, choose whether to enable mobile credentials on this lock.

    1. Adjust the Communication Range to determine how close the mobile credential needs to be to the lock before appearing as a nearby entry in the app.

    2. Adjust Performance to determine how often the mobile app scans for locks.

  5. Click Save.

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Create an Entry in

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Alta Access:

Once you’ve set up and commissioned your Allegion wireless locks, you can create entries with them similar to how you would with Avigilon Readers.

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If you need to move a Gateway from one org to another, you will need to use the ENGAGE app to remove it from the original org and then Sync against Allegion using the Open Admin Alta Access app, Step 7, or from the Wireless Lock Gateway Management page in the Control CenterAlta Access. Once you do that you can add the Gateway to the new org using the ENGAGE app, Step 4.

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