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When you delete a User user in Avigilon Alta Access, they'll no longer be able to access entries or log into the Control CenterAlta Access. While they're not visible by default in the Control CenterAlta Access, Avigilon Alta keeps deleted Users users in the database so that you can still view their entire access history and credential usage. Also, you can re-activate deleted Users users if needed. You will not be charged for deleted Usersusers.

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Note: If you need to permanently delete users from the database, you will need to schedule paid time with Enablement.

There are a few different ways you can delete Usersusers:

  • To delete an individual User, click the trash icon next to the User user on the Users user's page.

  • To delete one or more Usersusers, select the checkbox(es) next to the Useruser(s) you want to delete, click the Batch Actions dropdown, then click Delete Usersusers.

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Note: If you delete an IDP-synchronized (G SuiteAzure AD, OneLogin, or Okta) user, that user will not be activated again regardless of status on the IDP side, until or unless you reactivate the user on the Avigilon Alta side.