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For a more detailed overview please read through - Detailed Overview and Troubleshooting of the Controller OS and Device Firmware Update
Starting August 20, 2024, we will have an update for Avigilon Alta hardware devices.
Controller OS Update - (Access Control Core, Single Door Controller, First Gen Controllers)
Firmware Update - (Smart Readers, Smart Keypad Readers, Video Reader Pro, Video Intercom Reader Pro, and Expansion Boards)
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Note: Available updates are major releases and cannot be performed using the batch actions feature. |
Starting TBD, we will have an update for Avigilon Alta hardware devices.
We are upgrading all controllers to a newer Linux kernel and operating system version, specifically from kernel Version 4.x to 5.x. This update aims to improve the operating system's stability and security and ensure better compatibility for future feature developments.
Additionally, we are updating the firmware of the Smart Readers including the Video Reader Pro, Video Intercom Reader Pro, and Expansion Board to enhance performance and address any existing bugs.
Please note that this is a manual update and not part of your scheduled maintenance window at this time. To update your devices, navigate to Devices > Device updates. Click on “Important update - Action Required” to access crucial information about the update and choose a suitable time for the update to occur.
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If you opt to update your device now, the process will take place within a 2-hour window. Please be aware that this update requires manual intervention and will result in downtime for your device.
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