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Important Update: This update was pulled back due to a few found issues and will be re-released shortly. Watch this page for updates on when it will be available again. | ||||||
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Note: We recommend having installers perform the update on-site to handle any potential reboots or troubleshooting if required. |
Controller OS Update - (Access Control Core, Single Door Controller, First Gen Controllers)
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Note: Available updates are major releases and cannot be performed using the batch actions feature. |
Starting July 24nd24th, 2024, we will have an update for Avigilon Alta hardware devices.
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Please note that this is a manual update and not part of your scheduled maintenance window at this time. To update your devices, navigate to Devices > Device updates. Click on “Important update - Action Required” to access crucial information about the update and choose a suitable time for the update to occur.
Although updates have been tested under various network conditions, customers may have unique configurations, firewalls, and intrusion systems specific to their environments. Ensuring the system can communicate outbound during the upgrade will help ensure a smooth process.
We recommend having installers perform the update on-site to handle any potential reboots or troubleshooting if required.
If you opt to update your device now, the process will take place within a 2-hour window. Please be aware that this update requires manual intervention and will result in downtime for your device.
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