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When your account is set up in Avigilon Alta, the administrator at your company will send you a setup link via email. If you don't receive an email or if the link expires, you can request a new one from the Openpath mobile app.

Users have 7 days to activate their credentials, if the mobile credential is not activated within 7 days, the email link will expire and the site admin will need to resend the mobile credential activation email.

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