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Note: You get 5 free Video Intercom Reader Pro user licenses per org. Any users over 5 tied to a group in the Routing Profiles will need a license. |
Prerequisites for using the Video Intercom Reader Pro features
CLOUD VIDEO STORAGE Plan (for Visual Voicemail).
Set up the Access Groups.
Set up Entry Schedules
Set up Routing profiles.
Video Intercom Voice Assistant app from the App marketplace.
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(Optional) Set up Building Management.
New Control Center Features for the Video Intercom Pro
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Intercom Video Features
Video Settings Tab
The Video Settings tab allows you to fine-tune the video feed on your Video Intercom Reader Pro.
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Control Center Intercom Calling
It is possible to make calls to the Avigilon Video Intercom from within Control Center on certain browsers (Safari and Firefox are currently not supported). To initiate a call you can open the live view window and click the phone icon.
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Now when a visitor calls for this user, a notification will appear at the bottom left-hand corner of the screen with a button that will bring up the live view of the Intercom. From there the user can decide if they wish to answer the call, unlock the entry, or ignore the incoming call.
Calling the intercom via the Openpath App
You can call the intercom itself via the Openpath app. Open the Openpath app, click the camera icon at the bottom of the app and you will see the intercom video that has a small phone icon at the bottom of the video. Clicking that will connect you to the intercom.
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Intercom/Voice Assistant Features
The Intercom Settings tab provides configuration options for the Text-To-Speech and Audio of the Video Intercom Reader Pro.
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Session Initiation Protocol (SIP)
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Note: We have only tested the Video Intercom Reader SIP with the following IP PBX servers and cannot guarantee functionality with other IP PBX systems. As additional systems are tested and validated, they will be added here.
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