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Warning: Zones with Custom Entry States cannot be shared between Orgs. The Custom Entry States are tied to orgs and are non-sharable. |
Prerequisites
At least 1 Openpath ACU.
At least 1 Entry with any license.
Two or more Openpath Orgs (generally one Landlord Org, and multiple Tenant Orgs).
Org Structure
Org 1 - Landlord.
All common area hardware will be provisioned to this Org, including main entry, elevators, etc.
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Zone Sharing Sample Diagram
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How to Share Zones
Create a Zone with only the Entries you wish to share.
Enter the Org ID number in the “Organizations to share with” field, then click Save.
Once the Zone has been Shared, it will now be selectable by the Tenant Org, allowing them to provide their Users/Groups access to the Zone.
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Note: Zones that are shared by the Landlord to Tenants cannot also support non-zone shared entries/zones that have the same users in the landlord Org on the same Core smart hub. |
Reporting
The Landlord has access to all event history at their Entries. The Tenants do not have visibility to history unless explicitly given access from the Landlord.
If a Tenant should have access to run Reports or view Dashboards the Landlord can explicitly add the Tenant User to the Landlord Org with a limited scope (permissions), only allowing them access to Dashboards and Reports. In this case, it is often a good idea to segregate the Landlord Org into Sites and set up Role(s) for Tenant Report Admins using the ‘Limit to specific sites’ option, preventing Tenants from viewing information for Zones that are not relevant to them. Note that the ‘Limit to specific sites’ option requires Premium or Enterprise licensing on the Landlord Org.
FAQ's
Q: What if the Landlord wants control over which Users can access an area, such as a Fitness Center which requires a waiver before Users are granted access?
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