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The last example can be in cases of names with pronunciations that may be difficult for the current version of the Intercom Voice Assistant. In this case, it can be helpful to use the nickname to input a phonetic spelling of the name which the voice assistant may have an easier time matching.

Info

Note: Nicknames MUST include the last name of the user.

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allowfullscreentrue
srchttps://info.openpath.com/hubfs/Openpath/images/kustomer-articles/nicknames-updated.png
width699
frameborderhide
titlenicknames
alignmiddle
height317
longdescIntercom Nicknames

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