Routing profile priority ordering and scheduling
The Openpath Avigilon Alta Intercom Routing Profiles define which users may be reached and by what method. Up to 10 Routing Profiles can be configured on an Intercom at one time providing flexibility for who should be made available through the intercom and when they can be contacted.
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The second is a new section called Intercom User Directory located under the Configuration section. This table displays all users of the Org currently applied to any intercoms, along with a quick view of their relevant details such as Building/Floor/Unit, Intercoms, Routing Profiles, and Schedules. This allows for a quick view of the currently configured users with all important details about where they have been configured to be accessible by the Orgs Intercoms.
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Nicknames
A new field has been added to Users called “Nicknames” which is used expressly for the Intercom Voice Assistant. The nickname field can be used in several different ways.
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