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How does the Voice Assistant handle…
Unclear intent from a visitor
The Voice Assistant will re-state the available options to the visitor and ask them for their input again.
A visitor asking for a user who exists in the system, but has not been added to the Intercom
The intercom will not know of that user and ask the visitor to try again.
A visitor asking for an option not currently enabled
The Voice Assistant will re-state the available options to the visitor and ask them for their input again.
A visitor asking for a name that matches more than one user (with no nickname in place to differentiate)
The Voice Assistant will let the visitor know that it cannot connect them to the correct user as there are multiple currently configured in the system that goes by the same name.