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Tenant Orgs may or may not have their own Openpath hardware provisioned and usually only consist of Users and Groups. In this case, the Partner configuring the Org must enable the ‘Auto-assign Basic’ feature from the Edit organization page (found in Partner Center > Manage organizations). This feature allows up to 500 Users to be created at no cost to the Tenant (which is required since they will not have any Entry licenses).
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Zone Sharing Sample Diagram
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How to Share Zones
Create a Zone with only the Entries you wish to share.
Enter the Org ID number in the “Organizations to share with” field, then click Save.
Once the Zone has been Shared, it will now be selectable by the Tenant Org, allowing them to provide their Users/Groups access to the Zone.
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Note: To find the Org ID, click your profile icon in the top right corner, then hover over the name of the Org to which you’re sharing the Zone. Org ID is also visible in the browsers address bar following “o/”; for example https://control.openpath.com/o/7874/dashboards/activityDashboard |
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| , only allowing them access to Dashboards and Reports. In this case, it is often a good idea to segregate the Landlord Org into Sites and set up Role(s) for Tenant Report Admins using the ‘Limit to specific sites’ option, preventing Tenants from viewing information for Zones that are not relevant to them. Note that the ‘Limit to specific sites’ option requires Premium or Enterprise licensing on the Landlord Org.
FAQ's
Q: What if the Landlord wants control over which Users can access an area, such as a Fitness Center which requires a waiver before Users are granted access?
A: The Landlord would not share the Fitness Center Zone, and would instead enroll the Tenant User.
Q: Can the Tenant change the Entry Schedule?
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A: Yes, Tenants will be able to create Users/Groups and give them 24/7 access. However, the Landlord controls the Default Entry State and Entry Schedules for their Entries. These can be set up in such a way that they can deny specific Unlock Trigger Methods such as Cards and/or Mobile Credentials (configured in Sites > Entry states) on a scheduled basis. For example, the Landlord could create an Entry Schedule for the Main Entrance which requires a User with Override Permission or 2FA after business hours. Tenant Users could be configured to meet these criteria, but most credentials/Users are generally not configured for Override permissions. Learn more about Entry States.
Related Pages:
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