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  1. Go to https://control.openpath.com/login and log in. To access the European Control Center, please go to https://control.eu.openpath.com/login.

  2. Go to Users > Import Users (or from the Users > Users page, click the blue Import Users button).

  3. Click Download Sample CSV and fill out all required fields in the format shown.

    • Note: If you are updating users, you can click Export Data on the User Management page to download a CSV of all users, then modify that file to import.

  4. On the Import Users page, read through the Valid Fields to view examples of acceptable values.

  5. Save the file as a CSV file (Excel file extensions will not work). Example: openpath-bulk-import-users.csv

  6. On the Import Users page, click Select CSV and locate the file.

  7. Select the Namespace:

    1. Select Local if you're adding new users or updating existing ones and you don't use an IDP.

      • Note: If using the Local namespace, choose whether you want to skip existing users or update them using the How To Handle Existing Users dropdown.

    2. Select Google G SuiteOktaMicrosoft Azure AD, or OneLogin if you want to update existing users you previously synced with Avigilon Alta (new users will not be added).

  8. Click Upload File File.

  9. The Upload Status field will log all users added, updated, and skipped. This step may take a few minutes. When finished, you'll see an "IMPORT COMPLETE" message along with any errors that may have occurred.