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To configure the Suspend Idle Users Timeout Setting:
Go
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to http://control.openpath.com/login and log in. To access the European Partner Center, please go to http://control.eu.openpath.com/login..
Go to Administration > Account
Under Security Settings, click Change Settings
In the Suspend Idle Users Timeout Setting field, enter the number of days that a user is allowed to be idle before being suspended
Users with portal access will never be suspended
Click Save
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