The current Openpath Jira and Confluence instances will be migrated to the MSI On-Premise solution from August 9th-11th, the current platform will be set to read-only and all future usage will be in the Avigilon Instance. Please ensure access to MSI Jira & MSI Confluence, both are accessible through OKTA. For additional information and details please refer to the Atlassian migration page

How do I disable the Avigilon Alta Open app's foreground services on Android?

Owned by Mihai Peteu (Unlicensed)
Last updated: Apr 16, 2024 by Chad Fay
1 min read

For Wave to Unlock to work, the Avigilon Alta Open app runs in the background and "wakes up" when you are near an Avigilon reader. If you'd rather not have the app run in the background, you can disable it, but please note that you'll need to open the Avigilon Alta Open app every time you unlock a door.

To disable the foreground service

  1. Open the Avigilon Alta Open app

  2. Tap on the menu icon in the upper left corner (aka the burger menu)

  3. Tap Settings

  4. Uncheck Wave to Unlock Service (previously known as Avigilon Alta Open Service)

  5. That's it! Avigilon Alta Open will no longer run in the background, but you'll need to open the Avigilon Alta Open app to unlock entries in the future.