The current Openpath Jira and Confluence instances will be migrated to the MSI On-Premise solution from August 9th-11th, the current platform will be set to read-only and all future usage will be in the Avigilon Instance. Please ensure access to MSI Jira & MSI Confluence, both are accessible through OKTA. For additional information and details please refer to the Atlassian migration page

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You can integrate Google Workspace (formerly known as Google G Suite) with Avigilon Alta (formally known as Openpath) to import and sync users automatically.

Note: To enable this feature, you must have the following administrative privileges in your Google Workspace account:

  • Directory User Read-Only: https://www.googleapis.com/auth/admin.directory.user.readonly

  • Directory Group Read-Only: https://www.googleapis.com/auth/admin.directory.group.readonly

Steps to Set Up the Integration with Google Workspace

  1. Log In:

  2. Get the App:

    • Navigate to App Marketplace > Get Apps, select Google Workspace, and click Get App.

  3. Access My Apps:

    • Go to App Marketplace > My Apps and click on Google Workspace.

  4. Sign In to Google:

    • Google will prompt you to sign in. Use your Google account credentials and allow Avigilon Alta to access your users and groups.

  5. Enable Settings:

    • After signing in, you’ll be redirected back to Avigilon Alta, where you can enable the following settings:

      A. Auto-sync every 1 hour/15 minutes: Sync Avigilon Alta with Google every hour or every 15 minutes, depending on your user management package (see Administration > Account for details).

      B. Auto-create Mobile Credential: Automatically create a mobile credential for every user.

      C. Auto-create Cloud Key Credential: Automatically create a cloud key credential for every user.

      D. Enable Single Sign-On (SSO) for Portal Access: Allow users to log into the Control Center with their Google credentials.

      E. Only Import Users from Mapped Groups: Only import users from Google groups mapped to Avigilon Alta groups. Users not assigned to an Avigilon Alta group will not be imported.

      F. Auto-remove Users from Groups: Automatically remove users from Avigilon Alta groups if they no longer exist in the corresponding Google groups.

      G. Mobile Phone Sync: Google Workspace has two values for mobile phones. In the response data, a user can have multiple numbers and potentially multiple mobile phones. The types are "mobile" or "work_mobile". If a user has both, the "mobile" phone number will be used unless the "work_mobile" number is marked as the primary phone (primary: true). Ensure phone numbers are in E.164 format, and it is recommended to use an actual mobile phone number, not a landline.

  6. Map Groups:

    • To map specific groups from Google to Avigilon Alta (required if you enabled Only import users from groups with an Openpath group mapping), click +Create Group Mapping.

      • A. Select the group from Google.

      • B. Select the group from Avigilon Alta.

      • C. Click +Create Group Mapping.

  7. Repeat Group Mapping:

    • Repeat step 6 until all necessary group mappings have been created.

After saving, you now have the option to Sync Manually. You can perform this action at any time by clicking the Synchronize button on the Google Workspace settings page.

Additional resources

Learn more about Openpath integrations

Learn more about the Google Workspace integration

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