The current Openpath Jira and Confluence instances will be migrated to the MSI On-Premise solution from August 9th-11th, the current platform will be set to read-only and all future usage will be in the Avigilon Instance. Please ensure access to MSI Jira & MSI Confluence, both are accessible through OKTA. For additional information and details please refer to the Atlassian migration page

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You can configure Avigilon Alta to disarm security alarms through physical wiring (explained below) or through API webhooks with the Rules Engine. 

To physically wire Avigilon Alta to a security alarm system, contact the alarm company and ask them to program a “keyswitch” on the alarm panel that can connect to the Avigilon Alta ACU. The dry relay should disable the alarm system.

Once configured, the Avigilon Alta integrator can connect the alarm panel's “keyswitch” to a dry relay on the Avigilon Alta ACU.

To configure the dry relay in the Control Center:

  1. Go to https://control.openpath.com/login and log in. To access the European Control Center, please go to https://control.eu.openpath.com/login

  2. Go to Sites > Entries and click on the Entry that is wired to the alarm

  3. Scroll down to Additional Controls, select Entry/Exit Hardware, then click Add Control

  4. Scroll up to Entry/Exit Hardware and configure accordingly

  5. At the bottom of the page, click Save

  6. When a user opens the entry, the alarm will disarm

    • Note: You can add additional Avigilon Alta Readers to the alarm system relay by adding them to this entry using Add Control, but this will result in duplicate logs when the entry is unlocked. 

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