Avigilon Alta does not share or sell your data to third parties. When you are near an Avigilon Alta reader/system (that you have access to) and attempt to unlock a door, the app may use your location data as a way of validating that you are on site. This location data is not accessible by Avigilon Alta if you are not already near your Avigilon Alta system.

In order for Wave to Unlock/Touch to work reliably, the Avigilon Alta Open app needs Location Services always enabled. The app uses Bluetooth Low Energy (BLE), which iOS and Android consider as part of their Location Services.

On iOS devices: The Avigilon Alta Open app also uses Motion Services in order to detect if a phone is in motion – if it is stationary, the Avigilon Alta Open background service will shut down in order to conserve battery. If the app detects the phone is moving, the Avigilon Alta Open service will resume in order to communicate with any nearby Avigilon readers.

Logging data: Avigilon Alta does not log the geolocation or GPS of your phone, except in the event that you are within range of an Avigilon Alta system that you have access to, and are attempting to unlock a door. We temporarily log motion data on iOS devices and can only receive that data if you Send Feedback via the app for troubleshooting purposes.

If you'd rather not enable these features, you can still unlock entries on iOS devices by using Wave to Unlock/Touch with the Avigilon Alta Open app open and Bluetooth turned on. On Android devices, Wave to Unlock/Touch won't work if Location Services is turned off regardless if the app is open or not, but you can still use the app to unlock entries by tapping on the lock icons next to the entries.

For more information, refer to the  Avigilon Alta Privacy Policy.