Supported features and limitations for Allegion Schlage wireless locks

Allegion Schlage wireless locks support a different feature set than Avigilon readers. For information on how to set up this integration, refer to How do I connect Allegion Locks and Gateways to Avigilon Alta?

For troubleshooting see Allegion Wireless Lock Troubleshooting Guide.

What entry states are supported?

NDEB and LEB wireless locks only support Convenience, No Entry, and Unlocked entry states. When creating Entry schedules for NDEB and LEB wireless locks, only Convenience, and Unlocked entry states are supported. They also only support schedules with weekly recurring events. Schedules with one-time events are not supported.

Note: Allegion Schlage locks do not support custom entry states.

Note: We recommend no more than 5 locks per Gateway device unless a site survey has been done to ensure connectivity.

Features supported	Engage with Gateway NDEB/LEB Locks	Control with Gateway BE/FE Locks	No-Tour Mode (No Gateway)

Features supported	Engage with Gateway NDEB/LEB Locks	Control with Gateway BE/FE Locks	No-Tour Mode (No Gateway)
Credential Limits (Per lock)	5000 (NDE spec sheet, LE series spec sheet)	500 (Control spec sheet)
Credential Support (refer to New Avigilon DESFire EV3 Cards)
Openpath DESFire EV3 OP-ACH-EV3P10 OP-ACH-EV3S10 OP-KFH-EV3B-10	Supported	Supported	No Support
Openpath MIFARE Keyfob OP-KFH-10	Supported	No Support	No Support
Openpath Prox 26 bit OP-ACL-10 OP-ACL-10IC OP-KFL-10	Supported	No Support	No Support
Note: Allegion credentials must be purchased through Avigilon for use with Control locks and/or No-Tour
ALGN-ACH-10 (Allegion DESFire Card)	Supported	Supported	Supported
ALGN-KFH-10 (Allegion DESFire Keyfob)	Supported	Supported	Supported
ALGN-ACHL-10	Supported	Supported	Supported
ALGN-KFHL-10	Supported	Supported	Supported
Mobile Credential Support
BLE mobile unlock	Supported	Supported	Supported
Rapid Unlock	Supported	Supported	No Support
Cloud key unlock	Supported	Supported	No Support
System Configuration
Privacy Mode	Supported (except LEBMS model)	N/A	Supported (except LEBMS model and Control Locks) Only programmable via Engage app
Apartment Mode	Supported (except LEBMS model)	N/A	Supported (except LEBMS model and Control Locks) Only programmable via Engage app
Storeroom Mode	Supported	N/A	Supported (except LEBMS model and Control Locks) Only programmable via Engage app
Office Mode	Supported (except LEBMS model)	N/A	Supported (except LEBMS model and Control Locks) Only programmable via Engage app
Entry States (Convenience, No Entry, and Unlocked)	Supported	No Support	No Support
Lockdown plans	Supported (Only through Alta Access, not the mobile app)	No Support	No Support
Monitor battery health in Alta Access	Supported	Supported	No Support
User schedules	No Support	No Support	No Support
Trigger states (“Trigger after an unlock method included in”)	No Support	No Support	No Support
Rules Engine	No Support	No Support	No Support
Lock Settings (refer to Adjust lock settings in Alta Access)
Enable/disable beeper	Supported	Supported	No Support Only programmable via Engage app
Enable/disable invalid card audit	Supported	Supported	No Support Only programmable via Engage app
Configure interior LED settings	Supported	No Support	No Support Only programmable via Engage app
Configure power failure mode	Supported	No Support	No Support Only programmable via Engage app
Enable/disable card formats	Supported	No Support (HF cards are enabled by default and cannot be disabled)	No Support Only programmable via Engage app
Alerts (refer to How do I set up alerts?)			Note: Admin must Tour the lock to push events to the cloud
Entry Ajar	Supported (LEB/NDEB only)	No Support	Supported (LEB/NDEB only)
Entry Authentication Failure	Supported	Supported	Supported
Entry Authorization Failure	Supported	Supported	Supported
Entry Unlock Failure	Supported (LEB/NDEB only)	No Support	Supported (LEB/NDEB only)
Entry Forced Open	Supported (LEB/NDEB only)	No Support	Supported (LEB/NDEB only)
3rd Party Device Communication Lost	Supported	Supported	N/A
3rd Party Device Battery Low/Critical	Supported	Supported	Supported
3rd Party Device Error Detected	Supported	Supported	Supported
3rd Party Device Tamper Detected	Supported	Supported	N/A