Firewall
An Ethernet connection with DHCP must be used to connect the Smart Hub (ACU) or Single Door Controller (SDC) to the Local Area Network (LAN). You also need to configure firewall settings to communicate with the Avigilon Alta system. Avigilon Alta uses the following outbound ports:
TCP port 443
UDP port 123
NOTE: If using an external DNS server, outbound UDP port 53 must also be open.
To support Wi-Fi unlocking from the mobile app, the ACU/SDC's inbound TCP port 443 must be available from within the LAN. Inbound port forwarding on the router, firewall, or NAT device is not required.
We do not allow HTTPS certificate rewriting or TSL/SSL inspection.
IP Address
Currently, we do not provide an IP range or FQDN list of Avigilon Alta hostnames. Most hostnames resolve to dynamic IPs and the hostnames themselves change during provisioning and configuration update processes. If you wish to segregate traffic from your Avigilon controllers, you can enable a DMZ for the controllers to separate their traffic.
Information: Recommended upload speeds for 1 Video Reader Pro or Video Intercom Reader Pro.
(Double for each added Video Reader, Video Intercom reader)
Quality:
Low: 1Mb
Medium: 2Mb
High: 8Mb
We recommend more for the Video Intercom Reader Pro because Live streaming and Video Calls require more bandwidth since they can be used simultaneously.
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