The current Openpath Jira and Confluence instances will be migrated to the MSI On-Premise solution from August 9th-11th, the current platform will be set to read-only and all future usage will be in the Avigilon Instance. Please ensure access to MSI Jira & MSI Confluence, both are accessible through OKTA. For additional information and details please refer to the Atlassian migration page

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Openpath Channel Partners have access to a special view in the Control Center called the Partner Center. This view lets you set up and manage customer accounts (also known as child orgs) and billing. 

To set up a new Child Org:

  1. Log into https://control.openpath.com  

  2. Go to Partner Center > Manage Organizations

  3. Click Add Org (+)

  4. Fill out Organization Information

    1. Enter the Organization Name

    2. Enter the Super Admin’s info

      1. If the user belongs to another Openpath organization, you can select Add a user from an existing namespace. To learn more about namespaces, see What is a namespace?

  5. Under Hierarchy, your org is automatically assigned as the Parent Org

  6. Under Billing:

    1. Billing mode is automatically selected

    2. Enter an Accounts Payable email for the person who should receive the monthly invoice

    3. Set an Initial Trial Period between 1 and 21 days. The first unlock (including any bench-testing) will trigger the trial period, after which billing will occur. 

    4. Optional: Enter a Reference Number to include any additional information on the invoice

  7. Click Save

  8. On the Subscriptions Tab:

    1. Click Change Your Subscription Plan

    2. Select the appropriate Package Plan, Currency, and Plan Length

    3. Click Save

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