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When I try to use the app, it says that I don’t have access to any entries, what should I do?

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This generally happens when the admin at your company who created your User did not grant you access permissions.

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  1. Contact the admin at the organization where you are using Openpath atAvigilon Alta.

  2. Ask them to check and fix your access permissions.

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Avigilon Alta Support cannot make any user/access changes. Only the admins at the Org you are trying to use Openpath Avigilon Alta at can.

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