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Expansion and Reader Upgrade Process
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Note: Smart reader HW types ≤16 will not receive the firmware update. |
Upgrade Duration:
Upgrading each expansion board can take up to 5 minutes.
Upgrading each reader can also take up to 5 minutes.
Example:8-port board = 5 min (5 min per board)8 readers per board = 40 min (5 min per reader)Adjust the time based on your hardware
Retry Mechanism:
Occasionally, the board or reader may reject the upgrade due to conditions like noisy lines or unexpected sub-component states.
In such cases, the system will automatically attempt the upgrade again, up to three times.
Indication During Update:
The reader(s) will display a blinking red dot throughout the update process.
After completing the work on expansions and readers, a new operating system will be installed on the Controller if you are on the older version. As such, it will remain offline while the new OS is applied to the device and once again the reader(s) will be showing a blinking red dot.
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