Page Comparison

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• Unlocks for the intercom not triggering the door (or blue LED on intercom)

• Card Reads reads are not registering/scanning

• False Touchestouches

• Name not found by intercom when using Direct Connect

• The user is not getting notifications for calls

• Video not streaming from the intercom/slow connection times or disconnects

• Caring for the lens

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Issue:

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Issue:

What to check:

• In some installations utilizing wave to unlock, it may be possible that false touches may occur. If this occurs, you should modify the sensitivity of the Wave Detection Range under Sites > Entries > Reader to be at “Near Wave” or “Touch”.

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