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You can set up the Single Door Controller (SDC) using the Alta Admin app. The app lets you provision and troubleshoot SDCs using your mobile device. For more information, refer to How do I to use the Alta Access app?

For iOS devices: Download on the App Store

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Note: Before you can provision an SDC using the Alta Access app, you must first create an ACU in the Alta Access system. See How do I to create ACUs in Avigilon Alta Access?

Single Door Controller Admin button:

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Setting up the SDC:

  1. If powering using PoE, plug in Ethernet; if powering with an external power supply, plug in Ethernet and connect power to POWER IN. The Status LED will be solid cyan.

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Troubleshooting the SDC

If at any point the Status LED blinks red, this indicates there is an issue connecting to the Internet. If attempting to set up using Wi-Fi, try switching to an Ethernet connection. Refer to What are the Network Requirements for Avigilon Controllers?

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