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The icons were subtly modified to improve usability and accessibility, aligning them with Alta Video as part of our ongoing unification efforts.

The Device Dashboard now floats all offline devices to the top of the feed to make it easier to see any issue. You can use the Status drop-down to filter the results.

Icon

Description

Icon

Description

Iframe
srchttps://info.openpath.com/hubfs/Openpath/images/kustomer-articles/30x30_xmark.png
width30
frameborderhide
titleX-Mark
aligntop
height30
longdescX-Mark

The ACU is offline. The last message from the ACU was received more than 60 minutes ago or more than 20 minutes ago and the VPN is down. (see How do I troubleshoot an offline ACU?)

Iframe
srchttps://info.openpath.com/hubfs/Openpath/images/kustomer-articles/30x30_circle.png
width30
frameborderhide
titlegreen circle
aligntop
height30
longdescGreen Circle

The ACU is online and communicating normally.

Iframe
srchttps://info.openpath.com/hubfs/Openpath/images/kustomer-articles/30x30_exclamation.png
width30
frameborderhide
titleyellow exclamation
aligntop
height30

The last message from the ACU was received more than 12 minutes ago, or the VPN is down.

Iframe
srchttps://info.openpath.com/hubfs/Openpath/images/kustomer-articles/30x30_
xmark
donut.png
width30
frameborderhide
title
X-Mark

The ACU is offline. The last message from the ACU was received more than 60 minutes ago or more than 20 minutes ago and the VPN is down. (see How do I troubleshoot an offline ACU?)

Iframe
donut
aligntop
height30
longdesc
X-Mark
Donut

Undetermined or muted.

You can now use the STATUS drop-down to filter the results.

Iframe
allowfullscreentrue
srchttps://info.openpath.com/hubfs/Openpath/images/kustomer-articles/

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status_

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icons.png
width

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168
frameborderhide
title

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Status Icons
align

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middle
height

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106
longdesc

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Status Icons

The READERS column for Controllers/Video Controllers displays the total number of readers, and indicators showing how many are online and offline.

In addition, the Device Dashboard now floats devices to the beginning of the feed in this order, disconnected, warning, connected, then muted. This makes it easier to see any issue.

Iframe
allowfullscreentrue
srchttps://info.openpath.com/hubfs/Openpath/images/kustomer-articles/dashboard_device_miniblurred_mini_dashboard.png
width665
frameborderhide
titleDevice Icons
alignmiddle
height196
longdescDevice Icons