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Note: Before you can provision an SDC using the Open Admin app, you must first create an ACU in the Control Center. See How do I create ACUs in the Control Center?
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Single Door Controller Admin button
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Setting up the SDC
 Solid cyan | (1) If powering using PoE, plug in Ethernet; if powering with an external power supply, plug in Ethernet and connect power to POWER IN The Status LED will be solid cyan |
Solid cyan | (2) In the Open Admin app, locate the org to which you’re provisioning hardware, either on the list or using search, then tap on the org name |
 Solid blue | (3) Wait until the Status LED is solid blue, then press the Admin button (see above) on the SDC Note: SDC will disconnect from the Open Admin app after 5 minutes of inactivity; press the Admin button again to reset the timer |
 Blinking purple | (4) When the Status LED is blinking purple, in the app, tap on the last four digits of the serial number for the SDC |
 Solid purple | (5) When the Status LED changes to solid purple, tap Test Internet Connection and wait for a green YES to appear before proceeding with the next step Note: This checks if the ACU/SDC can ping https://api.openpath.com/health If this step fails, refer to Troubleshooting the SDC |
Solid purple | (6) If the Internet connection test is successful, tap Provision Device in the app |
Solid purple | (7) Tap on the ACU Name that you want to provision to (this is the name of the SDC you created in the Control Center), then tap Yes to proceed |
 Solid yellow | (8) The Status LED will blink yellow; the app will send notifications when the SDC provision state changes from Unprovisioned to Provisioning in progress to Provisioning complete |
 Solid white | (9) When setup is complete, the Status LED will change to solid white |
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 Blinking red | (1) If at any point the Status LED blinks red, this indicates there is an issue connecting to the Internet. If attempting to set up using Wi-Fi, try switching to an Ethernet connection. Refer to What are the Network Requirements for Openpath Controllers? |
 Solid red | (2) If at any point the Status LED is solid red, this indicates the SDC is in an error state. Go to the Hardware Dashboard in the Control Center and restart the services listed under Remote Diagnostics. If this doesn’t work, power cycle the SDC (remove power, wait 10 seconds, apply power). If the error persists, contact Openpath support. |