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You can use your Apple Watch to unlock Avigilon Alta entries by tapping on entry names in the Watch app.

Note: The Apple Watch Openpath Alta Access app is currently not a standalone credential. In order You still need your iPhone near you to unlock Avigilon Alta entries using your Apple Watch, you still need your iPhone near you.

To use the Openpath Alta Access app on your Apple Watch, first, make sure you have the app installed and configured on your iPhone before proceeding. See How do I log into the Openpath Alta Access App?

To enable the Openpath Alta Access Watch app:

  1. On your Apple Watch, go to the App Store, search for “Openpath” “Alta Access” and download the app.

  2. Or, on your iPhone, go to the Watch app, scroll down to the Openpath Alta Access app, and if it’s not already installed, tap INSTALL.

  3. For more information, see Apple's support article.

Once installed and enabled, open the Openpath Alta Access app on your Apple Watch. You should see the same entries on your Apple Watch that you see on your iPhone app. Tap on an entry's name, then tap on the lock icon to unlock a door. 

Apple Watch troubleshooting: 

  1. If the Openpath Alta Access app isn't working, try restarting the Apple Watch.

    1. Hold down the power button and wait for the menu to pop up.

    2. Slide to power off the Apple Watch.

    3. Hold the power button to turn it back on.

  2. Double-check the following settings: 

    1. On your iPhone, open the Watch app.

    2. Double-check your phone is paired with your Watch.

    3. On the My Watch tab, scroll down to the Openpath app Alta Access app and make sure Show App on Apple Watch is enabled.

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