You can set up the Single Door Controller (SDC) using the Alta Admin app. The app lets you provision and troubleshoot SDCs using your mobile device. For more information, refer to How do I use the Alta Access app?
For iOS devices: Download on the App Store
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Note: Before you can provision an SDC using the Alta Access app, you must first create an ACU in the Alta Access system. See How do I create ACUs in Avigilon Alta Access? |
Single Door Controller Admin button:
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If at any point the Status LED is solid red, this indicates the SDC is in an error state. Go to the Hardware Dashboard in the Control Center Alta Access and restart the services listed under Remote Diagnostics. If this doesn't work, power cycle the SDC (remove power, wait 10 seconds, and apply power). If the error persists, contact Avigilon Alta support.
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