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The icons were subtly modified to improve usability and accessibility, aligning them with Alta Video as part of our ongoing unification efforts.
The Device Dashboard now floats devices to the beginning of the feed in this order, disconnected, warning, connected, then muted. This makes it easier to see any issue.
In addition, you can now use the Status drop-down to filter the results.
| Iframe |
|---|
| allowfullscreen | true |
|---|
| src | https://info.openpath.com/hubfs/Openpath/images/kustomer-articles/status_icons.png |
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| width | 168 |
|---|
| frameborder | hide |
|---|
| title | Status Icons |
|---|
| align | middle |
|---|
| height | 106 |
|---|
| longdesc | Status Icons |
|---|
|
Icon | Description |
|---|
| Iframe |
|---|
| src | https://info.openpath.com/hubfs/Openpath/images/kustomer-articles/30x30_xmark.png |
|---|
| width | 30 |
|---|
| frameborder | hide |
|---|
| title | X-Mark |
|---|
| align | top |
|---|
| height | 30 |
|---|
| longdesc | X-Mark |
|---|
|
| The ACU is offline. The last message from the ACU was received more than 60 minutes ago or more than 20 minutes ago and the VPN is down. (see How do I troubleshoot an offline ACU?) |
| Iframe |
|---|
| src | https://info.openpath.com/hubfs/Openpath/images/kustomer-articles/30x30_circle.png |
|---|
| width | 30 |
|---|
| frameborder | hide |
|---|
| title | green circle |
|---|
| align | top |
|---|
| height | 30 |
|---|
| longdesc | Green Circle |
|---|
|
| The ACU is online and communicating normally. |
| Iframe |
|---|
| src | https://info.openpath.com/hubfs/Openpath/images/kustomer-articles/30x30_exclamation.png |
|---|
| width | 30 |
|---|
| frameborder | hide |
|---|
| title | yellow exclamation |
|---|
| align | top |
|---|
| height | 30 |
|---|
|
| The last message from the ACU was received more than 12 minutes ago, or the VPN is down. |
| Iframe |
|---|
| src | https://info.openpath.com/hubfs/Openpath/images/kustomer-articles/30x30_donut.png |
|---|
| width | 30 |
|---|
| frameborder | hide |
|---|
| title | donut |
|---|
| align | top |
|---|
| height | 30 |
|---|
| longdesc | Donut |
|---|
|
| Undetermined or muted. |
In addition, you can now use the Status drop-down to filter the results.
| Iframe |
|---|
| allowfullscreen | true |
|---|
| src | https://info.openpath.com/hubfs/Openpath/images/kustomer-articles/status_icons.png |
|---|
| width | 168 |
|---|
| frameborder | hide |
|---|
| title | Status Icons |
|---|
| align | middle |
|---|
| height | 106 |
|---|
| longdesc | Status Icons |
|---|
|
The READERS column for Controllers/Video Controllers displays the total number of readers, and indicators showing how many are online and offline.
The Device Dashboard now floats devices to the beginning of the feed in this order, disconnected, warning, connected, then muted. This makes it easier to see any issue.
| Iframe |
|---|
| allowfullscreen | true |
|---|
| src | https://info.openpath.com/hubfs/Openpath/images/kustomer-articles/dashboard_device_mini.png |
|---|
| width | 665 |
|---|
| frameborder | hide |
|---|
| title | Device Icons |
|---|
| align | middle |
|---|
| height | 196 |
|---|
| longdesc | Device Icons |
|---|
|