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The Device Dashboard now floats devices to the beginning of the feed in this order, disconnected, warning, connected, then muted. This makes it easier to see any issue. You can use the Status drop-down to filter the results.
| Iframe |
|---|
| allowfullscreen | true |
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| src | https://info.openpath.com/hubfs/Openpath/images/kustomer-articles/status_icons.png |
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| width | 168 |
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| frameborder | hide |
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| title | Status Icons |
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| align | middle |
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| height | 106 |
|---|
| longdesc | Status Icons |
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|
Icon | Description |
|---|
| Iframe |
|---|
| src | https://info.openpath.com/hubfs/Openpath/images/kustomer-articles/30x30_circle.png |
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| width | 30 |
|---|
| frameborder | hide |
|---|
| title | green circle |
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| align | top |
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| height | 30 |
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| longdesc | Green Circle |
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|
| Connected. The ACU is online and communicating normally. |
| Iframe |
|---|
| src | https://info.openpath.com/hubfs/Openpath/images/kustomer-articles/30x30_exclamation.png |
|---|
| width | 30 |
|---|
| frameborder | hide |
|---|
| title | yellow exclamation |
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| align | top |
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| height | 30 |
|---|
|
| Warning. The last message from the ACU was received more than 12 minutes ago, or the VPN is down. |
| Iframe |
|---|
| src | https://info.openpath.com/hubfs/Openpath/images/kustomer-articles/30x30_xmark.png |
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| width | 30 |
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| frameborder | hide |
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| title | X-Mark |
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| align | top |
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| height | 30 |
|---|
| longdesc | X-Mark |
|---|
|
| Disconnected. The ACU is offline. The last message from the ACU was received more than 60 minutes ago or more than 20 minutes ago and the VPN is down. (see How do I troubleshoot an offline ACU?) |
| Iframe |
|---|
| src | https://info.openpath.com/hubfs/Openpath/images/kustomer-articles/30x30_donut.png |
|---|
| width | 30 |
|---|
| frameborder | hide |
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| title | donut |
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| align | top |
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| height | 30 |
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| longdesc | Donut |
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|
| Muted. Undetermined or muted. |
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