...
The Device Dashboard now floats all offline devices to the top of the feed to make it easier to see any issue. You can use the Status drop-down to filter what you seethe results.
Icon | Description |
|---|
| Iframe |
|---|
| src | https://info.openpath.com/hubfs/Openpath/images/kustomer-articles/30x30_circle.png |
|---|
| width | 30 |
|---|
| frameborder | hide |
|---|
| title | green circle |
|---|
| align | top |
|---|
| height | 30 |
|---|
| longdesc | Green Circle |
|---|
|
| The ACU is online and communicating normally. |
| Iframe |
|---|
| src | https://info.openpath.com/hubfs/Openpath/images/kustomer-articles/30x30_exclamation.png |
|---|
| width | 30 |
|---|
| frameborder | hide |
|---|
| title | yellow exclamation |
|---|
| align | top |
|---|
| height | 30 |
|---|
|
| The last message from the ACU was received more than 12 minutes ago, or the VPN is down. |
| Iframe |
|---|
| src | https://info.openpath.com/hubfs/Openpath/images/kustomer-articles/30x30_xmark.png |
|---|
| width | 30 |
|---|
| frameborder | hide |
|---|
| title | X-Mark |
|---|
| align | top |
|---|
| height | 30 |
|---|
| longdesc | X-Mark |
|---|
|
| The ACU is offline. The last message from the ACU was received more than 60 minutes ago or more than 20 minutes ago and the VPN is down. (see How do I troubleshoot an offline ACU?) |
| Iframe |
|---|
| src | https://info.openpath.com/hubfs/Openpath/images/kustomer-articles/30x30_donut.png |
|---|
| width | 30 |
|---|
| frameborder | hide |
|---|
| title | donut |
|---|
| align | top |
|---|
| height | 30 |
|---|
| longdesc | Donut |
|---|
|
| Undetermined or muted. |
...