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The icons were subtly modified to improve usability and accessibility, aligning them with Alta Video as part of our ongoing unification efforts.

The Device Dashboard now floats all offline devices to the top of the feed to make it easier to see any issue. You can use the Status drop-down to filter what you see.

Icon

Description

Iframe
srchttps://info.openpath.com/hubfs/Openpath/images/kustomer-articles/30x30_circle.png
width30
frameborderhide
titlegreen circle
aligntop
height30
longdescGreen Circle

The ACU is online and communicating normally.

Iframe
srchttps://info.openpath.com/hubfs/Openpath/images/kustomer-articles/30x30_exclamation.png
width30
frameborderhide
titleyellow exclamation
aligntop
height30

The last message from the ACU was received more than 12 minutes ago, or the VPN is down.

Iframe
srchttps://info.openpath.com/hubfs/Openpath/images/kustomer-articles/30x30_xmark.png
width30
frameborderhide
titleX-Mark
aligntop
height30
longdescX-Mark

The ACU is offline. The last message from the ACU was received more than 60 minutes ago or more than 20 minutes ago and the VPN is down. (see How do I troubleshoot an offline ACU?)

Iframe
srchttps://info.openpath.com/hubfs/Openpath/images/kustomer-articles/30x30_donut.png
width30
frameborderhide
titledonut
aligntop
height30
longdescDonut

Undetermined or muted.

The READERS column for Controllers/Video Controllers displays the total number of readers, as well as and indicators showing how many are online and offline.

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