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For the Video Reader Pro or Video Intercom Reader Pro to be able to pick up QR codes shown to them, an administrator will first need to enable this setting under the device's Video configuration page. By allowing this setting, the device will now be watching for QR codes in its view. The device will take no action until a specific set of actions is configured through the Rules Engine (requires a Premium/Enterprise software package).
To enable QR code recognition go to Devices > Video Reader or Video Intercom Readers > click on the device and select Video from the top nav bar and toggle the Enable QR code recognition
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