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The Video Reader Pro and Video Intercom Reader Pro are best fit for use for answering calls and viewing recorded events. Long-term live viewing is not a recommended use case through the Control Center as the likelihood of bandwidth limitations or network interruptions may cause issues with the viewing experience. An ideal way to utilize the Video Reader Pro and Video Intercom Reader Pro as surveillance devices would be to connect them with an NVR such as the Avigilon Atla Aware platform so live views of multiple cameras can be watched without interruption.
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To ensure a proper seal is kept around the camera lens, cleaning the lens should be done carefully so as not to damage the rubber gasket. Avoid using chemical cleaners that may weaken the rubber gasket's seal.
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