Soft Reset
To soft reset, the ACUACC, SDC, or Video Reader Pro/Intercom Pro, and 4-door Controller, disconnect power from the device, wait 10 seconds, then reconnect the power.
...
| Panel | ||||||
|---|---|---|---|---|---|---|
| ||||||
WARNING: Only hard reset the ACU, SDC, or Video Reader / Video Intercom Reader Pro if absolutely necessary and if instructed by Avigilon Alta Support. This will clear all of the data off of the device and will require reprovisioning with the Admin app or with a laptop. |
...
Disconnect power from the ACU.
Hold down the ADMIN button for 15 seconds.
While still holding down the ADMIN button, reconnect the power, and continue to hold the button for another 15 seconds.
If resetting a Core or SDC, the LED will turn solid cyan > solid yellow > solid cyan > solid blue.
If resetting a Video Reader, the LED will turn blinking blue > solid yellow > blinking blue > solid blue
If resetting a 4 Door -door Controller, you should see two POWER LEDs light up in the top left corner.
Wait 15 minutes before provisioning the ACU.
...