...
For Enterprise Licenses we offer a Static Cloud IP. This allows organizations with strict network firewall policies to easily open only a few IP addresses to allow Alta Access hardware (ACU/SDC) to connect to the cloud.
This release includes a new version of the Openpath Admin app, which allows for the provisioning of ACU/SDC devices behind an already restricted firewall.
Video Reader / Video Intercom Reader network security best practices
Protecting edge devices
PoE access control readers, like the Video Reader Pro / Video Intercom Reader Pro, require a wired network connection installed on the unsecured side of a door. To remove the risk of an attacker gaining access to the local network via the network connection if they’re able to remove the reader from the wall, Avigilon Alta recommends that your IT team place the exposed Ethernet port on a demilitarized zone (DMZ) or perimeter network.
Improving network reliability
To improve reliability during some network outage conditions (such as a router outage), you should set static IPs on both the Video Reader Pro and its Remote ACU(s).
Information: Recommended upload speeds for 1 Video Reader Pro or Video Intercom Reader Pro.
(Double for each added Video Reader, Video Intercom reader)
Quality:
Low: 1Mb
Medium: 2Mb
High: 8Mb
We recommend more for the Video Intercom Reader Pro because Live streaming and Video Calls require more bandwidth since they can be used simultaneously.