SOFT RESET
To soft reset, the ACU, SDC, or Video Reader Pro, disconnect power from the device, wait 10 seconds, then reconnect the power.
HARD RESET
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WARNING: Only hard reset the ACU, SDC, or Video Reader / Video Intercom Reader Pro if absolutely necessary and if instructed by Openpath. This will clear all of the data off of the device and will require reprovisioning with the Admin app or with a laptop. |
To hard reset the ACU:
Disconnect power from the ACU.
Hold down the ADMIN button for 15 seconds.
While still holding down the ADMIN button, reconnect the power, and continue to hold the button for another 15 seconds.
If resetting a Core or SDC, the LED will turn solid cyan > solid yellow > solid cyan > solid blue.
If resetting a Video Reader, the LED will turn blinking blue > solid yellow > blinking blue > solid blue
If resetting a 4 Door Controller, you should see two POWER LEDs light up in the top left corner.
Wait 15 minutes before provisioning the ACU.
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ADMIN button on Core Board
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ADMIN button on Single Door Controller (SDC)
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ADMIN button on Video Reader Pro
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Note: Use a SIM removal tool or paper clip to push the Admin button |
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ADMIN button on 4-Door Controller
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