SOFT RESET
To soft reset the ACU, SDC, or Video Reader Pro, disconnect power from the ACUdevice, wait 10 seconds, then reconnect the power.
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WARNING: Only hard reset the ACU, SDC, or Video Reader Pro if absolutely necessary and if instructed by Openpath. This will clear all of the data off of the ACU device and will require reprovisioning with the Admin app or with a laptop.
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Disconnect power from the ACU
Hold down the ADMIN BUTTON button for 15 seconds
While still holding down the ADMIN button, reconnect the power, and continue to hold the button for another 15 seconds. If resetting a 4 Door Controller, you should see two POWER LEDs light up in the top left corner.
Wait 15 minutes before provisioning the ACU
ADMIN button on 4 Door ControllerCore Board
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ADMIN button on Core BoardSingle Door Controller (SDC)
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ADMIN button on Video Reader Pro
Note: Use a SIM removal tool or paper clip to push the Admin button
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ADMIN button on Single 4 Door Controller (SDC)
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